Data protection statement

General information

The following data protection statement provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you.

Data collection on this website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find the contact details in the “Indication of data controller” section of this data protection statement.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may be data that you enter in a contact form, for example. Other data are collected automatically by our IT systems or with your consent when you visit the website. These are mainly technical data (e.g. internet browser, operating system or time of page view). These data are collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without complications. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. Furthermore, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. In addition, you have the right to lodge a complaint with the competent supervisory authority.

Please do not hesitate to contact us at any time if you have any further questions about data protection. If you have any questions about data protection, please do not hesitate to contact our external data protection officer:

E-mail: datenschutz@aspenbadoldesloe.com.

External hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the host(s). This may include, but is not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data that may be generated by this website.

External hosting is carried out for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 letter b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 letter f GDPR). If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 letter a DSGVO and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.

Our hoster(s) will only process your data to the extent necessary to fulfill its performance obligations and will follow our instructions with respect to such data. We host the contents of our website with the following provider: Anders Björk GmbH, Hafenstraße 35, 23568 Lübeck.

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the internet (e.g. when communicating by email) can have security gaps. It is not possible to provide seamless protection of data against access by third parties.

Indication of data controller

The data controller responsible for the data processing on this website is:

Aspen Bad Oldesloe GmbH
Industriestraße 32-36
23843 Bad Oldesloe
Managing Directors: Ms. Lorraine Angela Hill, Mr. Chris Mynhard Botha
Telephone: 04531 89400
Email: info@aspenbadoldesloe.com

If you have any questions about data protection, please do not hesitate to contact our external data protection officer:

Personal/Confidential to the data protection officer
Email: datenschutz@aspenbadoldesloe.com

Storage duration

Unless a more specific storage period has been specified in this data protection statement, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons no longer apply.

General information on the legal basis for data processing on this website

If you have consented to the data processing, we process your personal data on the basis of Art. 6 (1) letter a GDPR or Art. 9 (2) point a GDPR, insofar as special categories of data are processed pursuant to Art. 9 (1) GDPR. In the case of express consent to the transfer of personal data to third countries, the data processing is also carried out on the basis of Art. 49 (1) (a) GDPR. If you have consented to the storage of cookies or access to information in your terminal device (e.g. via device fingerprinting), the data processing is also carried out on the basis of § 25 (1) TDDDG. Consent can be revoked at any time. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) (b) GDPR. Furthermore, we process your data, provided that it is required for the fulfillment of a legal obligation, on the basis of Art. 6 (1) (c) GDPR. Data processing can also be carried out on the basis of our legitimate interest in accordance with Art. 6 (1) (f) GDPR. The following paragraphs of this data protection statement provide information about the relevant legal bases in each individual case.

Data protection officer

If you have any questions about data protection, please do not hesitate to contact our external data protection officer:

Personal/confidential to the data protection officer,
email: datenschutz@aspenbadoldesloe.com.

Recipients of personal data

As part of our business activities, we work together with various external parties. In some cases, personal data must also be transmitted to these external bodies. We only pass on personal data to external bodies if this is necessary to fulfil a contract, if we are legally obliged to do so (e.g. passing on data to tax authorities), if we have a legitimate interest in the disclosure in accordance with Art. 6 (1) (f) GDPR or if another legal basis permits the data transfer. When using processors, we only pass on our customers' personal data based on a valid contract for order processing. In the case of joint processing, a contract for joint processing is concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent that you have already given at any time. The legality of the data processing carried out up to the point of revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARA. 1 LETTER E OR F OF THE GDPR, YOU HAVE THE RIGHT TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA, WHICH INCLUDES PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS FOR PROCESSING IS PROVIDED IN THIS DATA PROTECTION STATEMENT. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN PROVE THAT THERE ARE COMPELLING REASONS FOR PROCESSING WHICH ARE WORTHY OF PROTECTION AND OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 DSGVO). IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS ASSOCIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 (2) GDPR).

Right to lodge a complaint with a supervisory authority

In the event of violations of the GDPR, data subjects are entitled to lodge a complaint with a supervisory authority, in the member state of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint exists regardless of other administrative or judicial remedies.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

Information, correction and deletion

Within the scope of the applicable legal provisions, you have the right to request information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct or delete this data. You can contact us at any time if you have further questions about the issue of personal data. Right to restriction of processing You have the right to request the restriction of the processing of your personal data. You can contact us at any time regarding this. The right to restriction of processing applies in the following cases:

• If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
• If you have objected to processing pursuant to Article 21(1) GDPR, your rights and our rights will have to be weighed against each other. If it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – except for their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Objection to advertising e-mails

We hereby object to the use of contact data published in accordance with the imprint obligation to send unsolicited advertising and information material. The site operators expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example by spam e-mails.

Cookies and similar technologies

Our website uses cookies and similar technologies. Cookies are small data records stored on your device. They may be stored temporarily for the duration of a session or for a specified period. Cookies may be set directly by this website or by integrated providers. Some cookies and features are strictly necessary for the website to function securely and reliably. Other technologies are used only with your consent.

Strictly necessary cookies and similar technologies are used where storing information on your device or accessing information already stored on it is essential to provide a website feature that you have expressly requested. This is based on Section 25(2)(2) TDDDG. Where personal data is processed, the processing is based on the legal basis specified in the respective entry.

Optional cookies and similar technologies are used only with your consent. The legal bases are Section 25(1) TDDDG and, where personal data is processed, Article 6(1)(a) GDPR. You may withdraw your consent at any time with effect for the future through the privacy settings.

You can configure your browser to restrict or delete cookies. Disabling strictly necessary cookies may limit the functionality of the website.

Consent management with idCONSENT

We use the consent management service idCONSENT on this website. idCONSENT allows you to decide whether consent-based features may be used. Your selection is stored and implemented technically so that approved features are activated and declined features remain blocked.

idCONSENT is provided to us by:

Anders Björk GmbH
Hafenstraße 35
23568 Lübeck
Germany

We have entered into a data processing agreement with Anders Björk GmbH in accordance with Article 28 GDPR. Anders Björk GmbH processes the data generated in connection with idCONSENT solely on our instructions. It uses contractually bound subprocessors for the technical operation of the service.

Purpose of processing

idCONSENT is used to:

• inform you about the features used on this website,
• obtain any required consent,
• block features that have not been approved until consent is given,
• activate approved features after consent has been given,
• apply your selection during subsequent page visits,
• allow you to change or withdraw your selection, and
• document your consent decision.

Data processed

When idCONSENT is loaded and used, technically necessary connection data is processed. This may include:

• IP address,
• date and time of the request,
• the address accessed,
• the previously visited page,
• browser type and browser version,
• operating system, and
• other technically necessary connection information.

When you set or change your privacy settings, the following information in particular is processed:

• a randomly generated consent identifier,
• the date and time of your decision,
• the categories selected,
• the features approved or declined,
• the version of the consent configuration valid at the time of your decision, and
• technical information used to protect the consent process against manipulation.

The consent identifier does not contain any information entered by you, such as your name, postal address or email address.

Consent cookie

idCONSENT uses the strictly necessary cookie ccm_consent to store your selection. The cookie contains your selected privacy settings and technical information about the consent configuration used. This enables the website to apply your selection during subsequent page visits and to continue blocking features that you have declined. The cookie is stored for 365 days. It is deleted earlier if you reset your selection through the privacy settings or remove the website data from your browser. If legally or technically significant changes are made to the consent configuration, your previous selection may become invalid before the end of this period. In this case, you will be asked to make a new decision.

Server-side consent record

Your decision is additionally documented on the server. The consent record contains in particular:

• the randomly generated consent identifier,
• the date and time of your decision,
• the categories selected,
• the features approved or declined, and
• the consent configuration valid at the time of your decision.

Server-side consent records are stored for 390 days and then deleted. Linking a consent record to you as an individual is generally only possible if you provide us with your consent identifier.

Legal bases

The strictly necessary ccm_consent cookie is stored on the basis of Section 25(2)(2) TDDDG. The cookie is necessary to store and technically implement your selected privacy settings.Technically necessary connection and security data is processed on the basis of Article 6(1)(f) GDPR. Our legitimate interest lies in the secure and reliable operation of the consent management system. Where consent is documented for verification purposes, the processing is based on Article 6(1)(c) GDPR in conjunction with Article 7(1) GDPR.

Changing or withdrawing your selection

You can review and change your privacy settings at any time using the “Privacy settings” link provided on this website. You may withdraw consent at any time with effect for the future. The lawfulness of processing carried out before the withdrawal remains unaffected.

Further information about the operation of idCONSENT is available at https://bjoerk.de/services/idconsent/datenschutz.

View details about cookies and features

Web analytics with idLYTICS

We use the web analytics service idLYTICS on this website. idLYTICS is based on the self-hosted analytics software Matomo and is used to statistically evaluate the use of our website. The analysis helps us understand which content is accessed, how visitors navigate through the website and where technical or content-related improvements may be useful.

idLYTICS is provided to us by:

Anders Björk GmbH
Hafenstraße 35
23568 Lübeck
Germany

We have entered into a data processing agreement with Anders Björk GmbH in accordance with Article 28 GDPR. Anders Björk GmbH processes the data generated in connection with idLYTICS solely on our instructions. It uses contractually bound subprocessors for the technical operation of the service.

Purpose of processing

idLYTICS is used in particular to:

• measure the reach of the website,
• statistically evaluate accessed content,
• identify typical navigation paths,
• record downloads and outbound links,
• identify technical problems and slow pages, and
• improve content, navigation and technical features.

Activation only after consent

idLYTICS is activated only after you have expressly consented to statistical analysis through our privacy settings. Before you give your consent, no connection to the idLYTICS analytics system is established and no analytics data is transmitted to idLYTICS.

Data processed

After you have given your consent, the following data in particular may be processed:

• pages accessed and page titles,
• date and time of access,
• duration and sequence of page views,
• the previously visited page or referring page,
• search terms used, where technically transmitted,
• outbound links clicked,
• downloads,
• technical loading and performance information,
• truncated IP address,
• an approximate geographical region derived from the truncated IP address,
• browser type and browser version,
• operating system,
• device type,
• preferred language, and
• screen resolution.

For technical reasons, the complete IP address is transmitted to the analytics server when the connection is established. It is truncated by two bytes before being permanently stored in the analytics system. The complete IP address is not permanently stored in the Matomo database.

Cookie-free configuration

idLYTICS is operated without Matomo analytics cookies and without a user ID. The analytics data is not used to recognise you across different websites or to create a persistent personal usage profile. Your browser’s “Do Not Track” setting is respected. If this setting is enabled, idLYTICS does not perform any analysis.

Legal bases

The processing is based on your consent in accordance with Article 6(1)(a) GDPR. Where the analytics script reads or processes information from your device, the processing is additionally based on Section 25(1) TDDDG.

Storage period

Detailed analytics data is stored for twelve months. It is then deleted or aggregated in such a way that individual visits can no longer be traced. Aggregated statistical reports may be stored for up to 36 months. These reports do not contain visit histories that can be directly attributed to an individual visitor.

Place of processing

Processing takes place in Germany or within the European Union. Analytics data is not intended to be transferred to countries outside the European Union or the European Economic Area.

Withdrawal of consent

You may withdraw your consent at any time with effect for the future using the “Privacy settings” link provided on this website. After withdrawal, no further analytics data will be collected. The lawfulness of processing carried out before the withdrawal remains unaffected.

Further information about the operation of idLYTICS is available at https://bjoerk.de/services/idlytics/datenschutz.

We process personal customer and contract data where this is necessary to establish, perform or terminate a contractual relationship. This may include master data, contact details, communication data and contract data.

The processing is based on Article 6(1)(b) GDPR. Where processing is necessary to comply with a legal obligation, it is additionally based on Article 6(1)(c) GDPR.

The data is deleted as soon as it is no longer required for the stated purposes and no statutory retention obligations or other legally permissible grounds require its continued storage.

Handling of applicant data

You can apply to us by email, by post or through an online application form. The following information explains the scope, purpose and use of the personal data processed as part of the application procedure. The data is processed confidentially and in accordance with the applicable data protection legislation.

Scope and purpose of processing

If you submit an application to us, we process the personal data associated with it. This may include contact and communication details, application documents and notes prepared during the application procedure.

Where processing is necessary for a decision on establishing an employment relationship, it is based on Section 26 BDSG. Article 6(1)(b) GDPR may additionally apply as the legal basis for pre-contractual measures. Where you have consented to further processing, that processing is based on Article 6(1)(a) GDPR. You may withdraw your consent at any time with effect for the future.

Within our company, access to your data is restricted to those individuals involved in processing your application.

If an employment relationship is established, the data required to perform that employment relationship will continue to be processed on the basis of Section 26 BDSG and Article 6(1)(b) GDPR.

Storage period

If no employment relationship is established, you decline an offer of employment or withdraw your application, we may retain your application data for up to six months after completion of the application procedure on the basis of our legitimate interests under Article 6(1)(f) GDPR. The data is retained in particular for the establishment, exercise or defence of possible legal claims.

The data is then deleted and any physical application documents are destroyed. A longer retention period may apply if you have consented to it, if the data is required for the establishment, exercise or defence of legal claims, or if statutory retention obligations prevent its deletion.